{"id":97,"date":"2022-07-01T08:54:18","date_gmt":"2022-07-01T02:54:18","guid":{"rendered":"http:\/\/cms.iniro.com\/?page_id=97"},"modified":"2023-05-25T20:15:26","modified_gmt":"2023-05-25T14:15:26","slug":"client-resource","status":"publish","type":"page","link":"https:\/\/iniro.com\/index.php\/client-resource\/","title":{"rendered":"Client Resource"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"97\" class=\"elementor elementor-97\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-27d41d6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27d41d6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-49f4da7\" data-id=\"49f4da7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7c5afa36 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c5afa36\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1c4e6c88\" data-id=\"1c4e6c88\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38dd2096 elementor-widget elementor-widget-text-editor\" data-id=\"38dd2096\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.7.3 - 29-08-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Frequently Asked Questions<\/p><p>1. I am a new user to the NIRO system.<br \/>The iNIRO system is very user friendly and easy to use. If you have trouble using the system, you can read through our user manual to help you navigate the site. We are also always one phone call away (<a href=\"tel:504.224.7027\" target=\"_blank\" rel=\"noopener\">504.224.7027<\/a>) from helping you find a solution to your question.<\/p><p>2. How do I setup a new username and password?<br \/>Send e-mail to info@iniro.com and provide us with the following information:<\/p><p>a) Your name<br \/>b) Your company\u2019s name<br \/>c) Your phone number<br \/>d)Your fax number<br \/>e) Your e-mail address<br \/>We will promptly set you up in our system, and you\u2019ll be ready to go. Again, feel free to call us with any questions you may have.<\/p><p>3. What do I do if I forget my password?<br \/>If you forget your password to access the NIRO website, you can use the \u201cForgot Password\u201d function on the homepage of the website. When you use the \u201cForgot Password\u201d function, all you have to do is provide your e-mail address, and the site will send your password. If you do not want to use the \u201cForgot Password\u201d function on the website, you can also call the NIRO office at <a href=\"tel:504.224.7027\" target=\"_blank\" rel=\"noopener\">504.224.7027<\/a> and speak with a representative who will help obtain your password.<\/p><p>4. How do I find out the status of my submitted requests?<br \/>Sign on to the NIRO website with your username and password. Your requests will be listed on our site. If your request appears in yellow, this indicates it has been submitted and is awaiting to be assigned. If the report is peach-colored, a reviewing physician has accepted the request. The color orange denotes that the report has been completed and is available. After you view the report, it will turn white so you know that it has been viewed.<\/p><p>5. What do I do if I don\u2019t know what type of review I should request?<br \/>If you are unsure as to what type of review you should assign, submit the request as normal and select Medical Review from the dropdown menu. A member of our medical management team will review and select the appropriate physician.<\/p><p>6. What should I do if I have questions or need an explanations about the doctor\u2019s review report?<br \/>Please call us at <a href=\"tel:504.224.7027\" target=\"_blank\" rel=\"noopener\">504.224.7027<\/a> and talk to our medical specialist. You may also set up a clarification or addendum to your report in order to get your question answered.<\/p><p>7. If the medical records are too large and will not upload, what should I do?<br \/>You may sometimes run into a problem where the medical records will not properly upload for one reason or another. If you do have trouble with this, you can simply fax them to our office (678.868.9103), email them (info@iniro.com), or mail them (paper copy, CD, X-rays, or MRIs) to:<\/p><div><span style=\"font-family: tahoma, sans-serif;\">322 Heymann Blvd., The Aspen Building\u00a0<\/span><\/div><div><span style=\"font-family: tahoma, sans-serif;\">Building 27, Office Suite #2\u00a0<\/span><\/div><div><span style=\"font-family: tahoma, sans-serif;\">Lafayette, LA 70503<br \/><\/span><\/div><div><span style=\"font-family: tahoma, sans-serif;\">Direct: 504.265.2190<\/span><\/div><div><span style=\"font-family: tahoma, sans-serif;\">Office: 504.224.7027<\/span><\/div><div><span style=\"font-family: tahoma, sans-serif;\">Fax: 678.868.9103<\/span><\/div><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5594562\" data-id=\"5594562\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74baa44 elementor-widget elementor-widget-html\" data-id=\"74baa44\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div style=\"padding:1.2rem;background:#225896;color:#fff;\">\r\n<div>\r\n<div style=\"padding-bottom:.5rem;\">\r\n    If you already have a NIRO Account , please enter:\r\n<\/div>    \r\n<form method=\"POST\" action=\"https:\/\/lapp.iniro.com\/welcome.asp\">\r\n<input type=\"text\" name=\"User\" style=\"line-height:1.5rem\" placeholder=\"username\"><br\/><br\/>\r\n<input name=\"password\" type=\"password\" placeholder=\"password\" style=\"line-height:1.5rem\"><br\/>\r\n<input type=\"submit\">\r\n<\/form>\r\n<div>\r\n<a href=\"https:\/\/app.iniro.com\/ForgotPassword.asp\"    style=\"padding:0;margin:4%;background:inherit;\" class=\"button\" target=\"_blank\">Forgot Password<\/a>\r\n<\/div>\r\n<\/div>\t\r\n<\/div>\r\n\r\n  \r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a713a30 elementor-widget elementor-widget-image\" data-id=\"a713a30\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.7.3 - 29-08-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"367\" height=\"334\" src=\"https:\/\/iniro.com\/wp-content\/uploads\/2022\/07\/URAC_Accred_WCUM_RGB.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions 1. I am a new user to the NIRO system.The iNIRO system is very user friendly and easy to use. If you have trouble using the system, you can read through our user manual to help you navigate the site. We are also always one phone call away (504.224.7027) from helping you &#8230; <a title=\"Client Resource\" class=\"read-more\" href=\"https:\/\/iniro.com\/index.php\/client-resource\/\" aria-label=\"More on Client Resource\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/iniro.com\/index.php\/wp-json\/wp\/v2\/pages\/97"}],"collection":[{"href":"https:\/\/iniro.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iniro.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iniro.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iniro.com\/index.php\/wp-json\/wp\/v2\/comments?post=97"}],"version-history":[{"count":17,"href":"https:\/\/iniro.com\/index.php\/wp-json\/wp\/v2\/pages\/97\/revisions"}],"predecessor-version":[{"id":321,"href":"https:\/\/iniro.com\/index.php\/wp-json\/wp\/v2\/pages\/97\/revisions\/321"}],"wp:attachment":[{"href":"https:\/\/iniro.com\/index.php\/wp-json\/wp\/v2\/media?parent=97"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}